Returns & Exchanges

At New Forest Clothing, we want you to be completely satisfied with your purchase, which is why we offer a straightforward 28-day return policy for all unworn and tagged items. Whether you need a different size or a full refund, our team is committed to making the process as smooth as possible.

1

Complete the Returns Form

Fill out the returns form included in your original parcel, indicating whether you would like an exchange for a different size or a full refund to your original payment method.

2

Package Your Items

Securely pack the items in their original packaging with all tags attached, ensuring the completed returns form is placed inside the parcel to avoid any processing delays.

3

Ship to Our Warehouse

Affix your preferred postage label and send the package to our returns address; we recommend using a tracked service to ensure your items reach us safely.

4

Processing and Notification

Once received, our team will inspect your items and process your refund or exchange within 5-7 working days, sending you a confirmation email the moment it is completed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing